Learning ServiceNow

Learning ServiceNow PDF Author: Tim Woodruff
Publisher: Packt Publishing Ltd
ISBN: 178588753X
Category : Computers
Languages : en
Pages : 356

Book Description
IT Service management at your fingertips About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Know how to troubleshoot when things go wrong using debugging tools Discover developer “tips and tricks” Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.

Learning ServiceNow

Learning ServiceNow PDF Author: Tim Woodruff
Publisher: Packt Publishing Ltd
ISBN: 178588753X
Category : Computers
Languages : en
Pages : 356

Book Description
IT Service management at your fingertips About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Know how to troubleshoot when things go wrong using debugging tools Discover developer “tips and tricks” Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.

ServiceNow: Building Powerful Workflows

ServiceNow: Building Powerful Workflows PDF Author: Tim Woodruff
Publisher: Packt Publishing Ltd
ISBN: 1788626907
Category : Computers
Languages : en
Pages : 1330

Book Description
Master the management of IT Service using full potential of ServiceNow. About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This course is for IT professionals, ServiceNow administrators, and developers who would like to gain greater control of ServiceNow and its architecture to design and create automated workflows. You should be familiar with JavaScript and basic computing technologies, but you can be new to ServiceNow. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use the ServiceNow plugins to manage development Build and publish custom applications for service management Write efficient and effective client-side JavaScript Find out how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications, giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. This course will show you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. You will then learn more about the power of tasks, events, and notifications. We'll then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Further on, you'll learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. At the end of this course, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. The course provides you with highly practical content explaining ServiceNow from the following Packt books: Learning ServiceNow ServiceNow Cookbook Mastering ServiceNow, Second Edition Style and approach This pragmatic guide follows problem-solution based approach to help you configure the ServiceNow and eliminate the challenges faced when implementing and using ServiceNow. It enables you to configure and manage ServiceNow, and learn the fundamentals of the ServiceNow platform.

Learning Robotic Process Automation

Learning Robotic Process Automation PDF Author: Alok Mani Tripathi
Publisher: Packt Publishing Ltd
ISBN: 1788396510
Category : Computers
Languages : en
Pages : 360

Book Description
Design RPA solutions to perform a wide range of transactional tasks with minimal cost and maximum ROI Key Features A beginner's guide to learn Robotic Process Automation and its impact on the modern world Design, test, and perform enterprise automation task with UiPath Create Automation apps and deploy them to all the computers in your department. Book Description Robotic Process Automation (RPA) enables automating business processes using software robots. Software robots interpret, trigger responses, and communicate with other systems just like humans do. Robotic processes and intelligent automation tools can help businesses improve the effectiveness of services faster and at a lower cost than current methods. This book is the perfect start to your automation journey, with a special focus on one of the most popular RPA tools: UiPath. Learning Robotic Process Automation takes you on a journey from understanding the basics of RPA to advanced implementation techniques. You will become oriented in the UiPath interface and learn about its workflow. Once you are familiar with the environment, we will get hands-on with automating different applications such as Excel, SAP, Windows and web applications, screen and web scraping, working with user events, as well as understanding exceptions and debugging. By the end of the book, you'll not only be able to build your first software bot, but also you'll wire it to perform various automation tasks with the help of best practices for bot deployment. What you will learn Understand Robotic Process Automation technology Learn UiPath programming techniques to deploy robot configurations Explore various data extraction techniques Learn about integrations with various popular applications such as SAP and MS Office Debug a programmed robot including logging and exception handling Maintain code version and source control Deploy and control Bots with UiPath Orchestrator Who this book is for If you would like to pursue a career in Robotic Process Automation or improve the efficiency of your businesses by automating common tasks, then this book is perfect for you. Prior programming knowledge of either Visual Basic or C# will be useful.

T-bytes Digital Customer Experience

T-bytes Digital Customer Experience PDF Author: IT-Shades
Publisher: EGBG Services LLC
ISBN:
Category : Computers
Languages : en
Pages : 82

Book Description
This document brings together a set of latest data points and publicly available information relevant for Digital Customer Experience Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.

T-Byte Digital Customer Experience March 2021

T-Byte Digital Customer Experience March 2021 PDF Author: IT Shades
Publisher: EGBG Services LLC
ISBN:
Category : Computers
Languages : en
Pages : 70

Book Description
This document brings together a set of the latest data points and publicly available information relevant to the Digital Customer Experience Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.

T-Bytes Digital Customer Experience Industry.

T-Bytes Digital Customer Experience Industry. PDF Author: IT-Shades
Publisher: EGBG Services LLC
ISBN:
Category : Business & Economics
Languages : en
Pages : 124

Book Description
This document brings together a set of latest data points and publicly available information relevant for Digital Customer Experience Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.

Automated Machine Learning with Microsoft Azure

Automated Machine Learning with Microsoft Azure PDF Author: Dennis Michael Sawyers
Publisher: Packt Publishing Ltd
ISBN: 1800561970
Category : Computers
Languages : en
Pages : 340

Book Description
A practical, step-by-step guide to using Microsoft's AutoML technology on the Azure Machine Learning service for developers and data scientists working with the Python programming language Key Features Create, deploy, productionalize, and scale automated machine learning solutions on Microsoft Azure Improve the accuracy of your ML models through automatic data featurization and model training Increase productivity in your organization by using artificial intelligence to solve common problems Book Description Automated Machine Learning with Microsoft Azure helps you to build high-performing, accurate machine learning models in record time. It allows anyone to easily harness the power of artificial intelligence and increase the productivity and profitability of your business. With a series of clicks on a guided user interface (GUI), novices and seasoned data scientists alike can train and deploy machine learning solutions to production with ease. This book will teach you how to use Azure AutoML with both the GUI as well as the AzureML Python software development kit (SDK) in a careful, step-by-step way. First, you'll learn how to prepare data, train models, and register them to your Azure Machine Learning workspace. You'll then discover how to take those models and use them to create both automated batch solutions using machine learning pipelines and real-time scoring solutions using Azure Kubernetes Service (AKS). Finally, you will be able to use AutoML on your own data to not only train regression, classification, and forecasting models but also use them to solve a wide variety of business problems. By the end of this Azure book, you'll be able to show your business partners exactly how your ML models are making predictions through automatically generated charts and graphs, earning their trust and respect. What you will learn Understand how to train classification, regression, and forecasting ML algorithms with Azure AutoML Prepare data for Azure AutoML to ensure smooth model training and deployment Adjust AutoML configuration settings to make your models as accurate as possible Determine when to use a batch-scoring solution versus a real-time scoring solution Productionalize your AutoML solution with Azure Machine Learning pipelines Create real-time scoring solutions with AutoML and Azure Kubernetes Service Discover how to quickly deliver value and earn business trust using AutoML Train a large number of AutoML models at once using the AzureML Python SDK Who this book is for Data scientists, aspiring data scientists, machine learning engineers, or anyone interested in applying artificial intelligence or machine learning in their business will find this book useful. You need to have beginner-level knowledge of artificial intelligence and a technical background in computer science, statistics, or information technology before getting started with this machine learning book. Familiarity with Python will help you implement this book's more advanced features, but even data analysts and SQL experts will be able to train ML models after finishing this book.

Learn Ansible

Learn Ansible PDF Author: Russ McKendrick
Publisher: Packt Publishing Ltd
ISBN: 1788999320
Category : Computers
Languages : en
Pages : 578

Book Description
Ansible is an IT automation and configuration management tool widely used for infrastructure, cloud, and network automation. Trends and surveys say that Ansible is the choice of tool among system administrators as it is so easy to use. In this book, you’ll learn how to integrate Ansible into your day-to-day role as a system administrator, ...

Cloud Security For Dummies

Cloud Security For Dummies PDF Author: Ted Coombs
Publisher: John Wiley & Sons
ISBN: 1119790484
Category : Computers
Languages : en
Pages : 384

Book Description
Embrace the cloud and kick hackers to the curb with this accessible guide on cloud security Cloud technology has changed the way we approach technology. It’s also given rise to a new set of security challenges caused by bad actors who seek to exploit vulnerabilities in a digital infrastructure. You can put the kibosh on these hackers and their dirty deeds by hardening the walls that protect your data. Using the practical techniques discussed in Cloud Security For Dummies, you’ll mitigate the risk of a data breach by building security into your network from the bottom-up. Learn how to set your security policies to balance ease-of-use and data protection and work with tools provided by vendors trusted around the world. This book offers step-by-step demonstrations of how to: Establish effective security protocols for your cloud application, network, and infrastructure Manage and use the security tools provided by different cloud vendors Deliver security audits that reveal hidden flaws in your security setup and ensure compliance with regulatory frameworks As firms around the world continue to expand their use of cloud technology, the cloud is becoming a bigger and bigger part of our lives. You can help safeguard this critical component of modern IT architecture with the straightforward strategies and hands-on techniques discussed in this book.

ServiceNow Cookbook

ServiceNow Cookbook PDF Author: Ashish Rudra Srivastava
Publisher: Packt Publishing Ltd
ISBN: 1785884131
Category : Computers
Languages : en
Pages : 376

Book Description
Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This Book Solve problems and challenges encountered while implementing or using ServiceNow in your organization Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment Comes with recipes to improve the way you design and create automated workflows Who This Book Is For This book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will Learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Perform core configuration and management tasks Use the ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with outside worlds by getting into Client and server scripting Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per the requirement Create and configure workflow activities In Detail ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow. By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. Style and approach This book follows a recipe-based problem-solution approach to address and dispel challenges faced when implementing and using ServiceNow on a regular basis.It will act as a quick solution when trying to solve specific problems without having to read an exhaustive tutorial.